Big marketing agencies are lame.

We know because we helped build and scale one, eventually reaching a successful exit. We are proud of the work we did. But we also saw how easily agencies can lose their way as they grow.

The focus shifts from getting results to keeping clients happy. Fluffy reports, sales-bait language and tired marketing tropes start replacing the work that actually moves the needle.

Clients become accounts. Strategies become templates. The same playbook gets applied across industries, geographies and business models. Standard operating procedures make the agency easier to run, but do not necessarily make the client more successful.

At Qonda, we start by learning how your business works: what you sell, who buys it, why customers choose you and what happens between the first click and the sale. We examine your website, sales funnel, existing campaigns and marketing data before prescribing a solution. The goal is not to sell you more services. It is to find the work that can produce meaningful business results.

We will help you tell your story, but we are not here to manufacture a personality or turn every business owner into an influencer. If brand development or design will help your business, we can do that too. We just will not recommend it as expensive theatre when a better website, stronger follow-up or a more focused campaign would have a greater impact.

Our company straddles the continent. We have offices in Playa del Carmen, Mexico, and Ontario, Canada. That gives our clients something useful: people who understand the language, customers and business context on both sides of the border. We can help a Canadian company reach Mexican customers, a Mexican business enter Canadian or U.S. markets, or a local company connect with international visitors and residents. Expanding abroad takes more than translating an ad. It takes understanding the market.

Our work covers websites and UX, SEO and AI search visibility, Google Business Profile, content and digital PR, organic social media, paid social and Meta Ads, Google Ads and PPC, graphic design and branding, conversion optimization, analytics, CRM integrations, email marketing, automation and reputation management. We put those capabilities together around the actual needs of the business, not an agency-wide template.

Our roots are in journalism, storytelling and more than a decade of building marketing systems for businesses across North America. Today, Qonda brings that strategic experience together with creative leadership, design and practical execution. We care about clear communication, useful reporting and whether the work is actually helping a business grow.

No fluff. No inflated reports. No bullshit.

Our team

Tyler Trumbull

Founder and CEO. Canadian journalist turned digital strategist with more than a decade of experience.

Karla Gómez

General Manager. Creative director and design strategist with over 12 years of experience.